� Refund Policy
Effective Date: May 16, 2026
This Refund Policy explains how refunds are handled for purchases made on our website hosted on Webador.
1. Digital Products
All products sold on this website are digital downloads only. No physical items are shipped.
Because digital products can be accessed immediately after purchase, all sales are final.
2. No Refunds
We do not offer refunds, returns, or exchanges once a purchase has been completed and the digital files have been delivered or downloaded.
This includes:
- Accidental purchases
- Change of mind
- Not liking the product after download
3. Issues With Your Order
If you experience any of the following problems:
- You did not receive your download link
- The file is corrupted or not working
- You are unable to access your purchase
Please contact us and we will help resolve the issue as quickly as possible.
4. Duplicate Payments
If you are charged more than once for the same product by mistake, please contact us with proof of payment so we can review and fix the issue.
5. Unauthorized Transactions
If you believe a purchase was made without your permission, please contact your payment provider immediately and also reach out to us so we can investigate.
6. Contact Us
If you need help or support regarding your order, contact us:
📧 Email: info@alexcocollective.com
🌐 Contact form: available on our website