� Refund Policy

Effective Date: May 16, 2026

This Refund Policy explains how refunds are handled for purchases made on our website hosted on Webador.


1. Digital Products

All products sold on this website are digital downloads only. No physical items are shipped.

Because digital products can be accessed immediately after purchase, all sales are final.


2. No Refunds

We do not offer refunds, returns, or exchanges once a purchase has been completed and the digital files have been delivered or downloaded.

This includes:

  • Accidental purchases
  • Change of mind
  • Not liking the product after download

3. Issues With Your Order

If you experience any of the following problems:

  • You did not receive your download link
  • The file is corrupted or not working
  • You are unable to access your purchase

Please contact us and we will help resolve the issue as quickly as possible.


4. Duplicate Payments

If you are charged more than once for the same product by mistake, please contact us with proof of payment so we can review and fix the issue.


5. Unauthorized Transactions

If you believe a purchase was made without your permission, please contact your payment provider immediately and also reach out to us so we can investigate.


6. Contact Us

If you need help or support regarding your order, contact us:

📧 Email: info@alexcocollective.com
🌐 Contact form: available on our website